Community survey 2017

June 20th - 30th 2017

Results

Number of participants who completed the survey: 80.

Note: In order not to reveal the identity of the participants, we are refraining from publishing some of the additional comments made in the survey.

What statement is true for you?

n = 80
This was the only mandatory question in the questionnaire; all the other questions could be skipped.

Response	Number	Percent
I am a member of Wikimedia Österreich.	14	18%
I contribute content to Wikipedia and/or another Wikimedia project.	25	31%
Both apply.	41	51%

For how many years have you been a member of Wikimedia Österreich?

n = 49
Only to participants who stated that they were members of the association were asked this question.

Response	Number	Percent
For less than 1 year.	10	20%
1 to 5 years.	28	57%
For more than 5 years.	11	23%

For how many years have you been contributing to Wikipedia and/or to another Wikimedia project?

n = 61
Only to participants who stated that they contribute content to Wikipedia and/or another Wikimedia project were asked this question.

Response	Number	Percent
For less than 1 year.	3	5%
1 to 5 years.	7	12%
5 to 10 years.	18	30%
For more than 10 years.	33	54%

Which of the following groups support you in your work in Wikipedia and/or other Wikimedia projects?

n = 65

Only to participants who stated that they contribute content to Wikipedia and/or another Wikimedia project were asked this question. Multiple responses were possible.

The three most important groups that support respondents in their work in Wikipedia and/or other Wikimedia projects are other users whom they know in "real life" (e.g. from regular meetings, 66%), other users they don't know in "real life", ( 57%) and Wikimedia Österreich (57%).

Response	Number	Percent
from other users whom I also know in "real life" (e.g. from regular Wikipedia meetings)	43	66%
from other users whom I do not know in "real life"	37	57%
from Wikimedia Österreich	37	57%
from Wikimedia Deutschland	16	25%
from my family and friends	13	20%
from educational institutes (e.g. schools, universities) from my employer	6	9%
from my employer	5	8%
from none of the above	4	6%
from the Wikimedia Foundation	3	5%
from others	3	5%
from Wikimedia CH	0	0%

* Note: In order not to reveal the identity of the participants, we are refraining from publishing some of the additional comments made in the survey.
Others: other chapters or usergroups; GLAMs

What were the most important reasons for you to become a member of Wikimedia Österreich?

n = 55
Only to participants who stated that they were members of the association were asked this question. Multiple responses were possible.

The two most important reasons to become an association member of Wikimedia Österreich were supporting Wikipedia and/or other Wikimedia projects (58%) and because they believe free access to knowledge is important (58%). This ranking is independent of how long someone has been a member of the association and of whether he or she contributes contents to Wikipedia and/or another Wikimedia project.

Response	Number	Percent
To support Wikipedia and/or other Wikimedia projects.	32	58%
Because I believe free access to knowledge is important.	32	58%
To contribute to the association.	24	44%
To meet like-minded people.	12	22%
To participate in activities.	12	22%
Other	3	5%

* Other: "because I have been supported by Wikimedia Austria"; "to help to strengthen the status of Wikimedia Austria"

To what extent does this statement apply to you: I would recommend Wikimedia Österreich membership to others.

n = 49
Only to participants who stated that they were members of the association were asked this question.
On a scale from 1 (= fully applies) to 4 (= does not apply at all) the arithmetic mean is 1.49.

Response	Number	Percent	also active Wikimedia project participant	Percent	not active Wikimedia project participant	Percent
Fully applies.	30	61%	22	61%	8	61%
Rather applies.	15	31%	11	31%	4	31%
Does rather not apply.	3	6%	2	5%	1	8%
Does not apply at all.	1	2%	1	3%	0	0%

To what extent does this statement apply to you: I feel appreciated by Wikimedia Österreich.

n = 74

On a scale from 1 (= fully applies) to 4 (= does not apply at all) the arithmetic mean is 1.61.

Response	Number	Percent	Association member	Percent	No association member	Percent
Fully applies.	42	57%	31	63%	11	44%
Rather applies.	22	30%	14	29%	8	32%
Does rather not apply.	7	9%	4	8%	3	12%
Does not apply at all.	3	4%	0	0%	3	12%

To what extent does this statement apply to you: I am satisfied with the general direction of Wikimedia Österreich.

n = 72

On a scale from 1 (= fully applies) to 4 (= does not apply at all) the arithmetic is 1.63. 90% are fully or rather satisfied with the general direkction of Wikimedia Austria, 94% of association members. A person who has participated in association activities is more likely to agree.

Response	Number	Percent	Association member	Percent	No association member	Percent	Participated in WMAT activities	Percent	No prior participation in WMAT activities	Percent
Fully applies.	33	46%	25	52%	8	33%	23	54%	3	18%
Rather applies.	32	44%	20	42%	12	50%	19	44%	8	47%
Does rather not apply.	7	10%	3	6%	4	17%	1	2%	6	35%
Does not apply at all.	1	1%	0	0%	1	3%	0	0%	1	2%

Which of the following services provided by Wikimedia Österreich are the most important for you? Multiple responses are possible.

n = 48

Participants who stated that they were members of the association but did not contribute content to Wikipedia and/or another Wikimedia project were not asked this question. Multiple responses were possible.

According to 62% of the respondents, the most important service provided by Wikimedia Austria is the project funding and support, followed by travel sponsorship (52%)%.

Response	Number	Percent
Project funding and support	30	62%
Travel grants	25	52%
Technical equipment	22	46%
Accreditations	15	31%
E-mail adressesses and business cards	10	21%
Publications	8	17%
Other*	5	10%
Electronic literature databases	4	8%
Library cards	2	4%

*Note: In order not to reveal the identity of the participants, we are refraining from publishing some of the additional comments made in the survey.
Other: Support with any problems; organisation and planning; support with contacting institutions.

Is there a service Wikimedia Austria does not provide yet and that you would like to see?

n = 43
Participants who stated that they were members of the association but did not contribute content to Wikipedia and/or another Wikimedia project were not asked this question.

Response	Number	Percent
No, I am happy with the services currently offered.	34	79 %
Yes: *.	9	21 %

* Note: In order not to indirectly reveal the identity of the participants, we will abstain from publishing all of the additional comments made in the survey.
Yes: workshops with special topics; more activities to welcome newcomers; press passes; more international exchange with other communities; more informations about the activities of the Wikimedia Foundation.

Have you ever participated in a community event supported by Wikimedia Austria (WikiCon, Wikimania, WikiDienstag ...)?

n = 61
Participants who stated that they were members of the association but did not contribute content to Wikipedia and/or another Wikimedia project were not asked this question.
62% of the respondents have already participated in a community event supported by Wikimedia Austria and have gained actionable insights there for their online activities. 10% participated in an event and stated that they had not gained actionable insights.

Response	Number	Percent
Yes, and I gained actionable insights there for my online activities.	38	62%
Yes, but I did not gain actionable insights there for my online activities.	6	10%
No, and I am not planning to either.	19	15%
No, but I am thinking about doing so in the future.	8	13%

Those who stated that they don't plan to attend an event, were ask for reasons in a subsequent question:
Main issues to attend an event are time and travel related reasons.

To what extent does this statement apply to you: I was supported by Wikimedia Austria directly and/or participated in activities supported by Wikimedia Austria (competitions, events ...) which motivated me to continue contributing content to Wikipedia and/or another Wikimedia project.

n = 60
Participants who stated that they were members of the association but did not contribute content to Wikipedia and/or another Wikimedia project were not asked this question.
On a scale from 1 (= fully applies) to 4 (= does not apply at all) the arithmetic mean is 1.72 additionally there was an option to state to never have been supported and have never yet participated in such activities.

Response	Number	Percent	Association member	Percent	No association member	Percent
I have never been supported and have never yet participated in such activities.	10	17 %	5	14 %	5	21 %
Fully applies. / Does rather apply. / Does rather not apply. / Doesn't apply at all.	50	83 %	31	86 %	19	79 %
	60	100 %	36	100 %	24	100 %

n = 50

80% of the respondents who have already participated in an event supported by Wikimedia Austria fully agree or rather agree to be motivated to continue contributing content to Wikipedia and/or another Wikimedia project by attending such an event.

Response	Number	Percent	Association member	No association member
Fully applies.	29	58 %	20	9
Does rather apply.	11	22 %	8	3
Does rather not apply.	5	10 %	3	2
Doesn't apply at all.	5	10 %	1	4
	50	100 %	31	19

How would you like to be updated about the activities and offers of Wikimedia Austria? Pick a maximum of four.

n = 69

Response	Number	Percent	Association member	No association member
Wikipedia	45	65 %	19	26
VereinAT-l mailing list	35	51 %	23	12
Members wiki of Wikimedia Austria	23	33 %	16	7
Website www.wikimedia.at	21	30 %	13	8
Quarterly newsletter (WMAT-Melange)	19	28 %	13	6
Facebook	8	12 %	4	4
Twitter	6	9 %	3	3
Other	4	5 %	1	3
Meta-Wiki	3	4 %	1	2

Projekte/Community-Befragung 2017/en